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HELP CENTER

How Can We Help?

Answers to common questions about working with ZenXL, and the quickest ways to reach our team.

FREQUENTLY ASKED QUESTIONS

Common Questions

What services does ZenXL provide?

We cover IOR/EOR and international trade, customs clearance, warehousing, transportation, returns management, IT asset disposition (ITAD), 3PL/4PL and supply chain consulting, all through one accountable partner.

What is IOR / EOR?

As Importer or Exporter of Record, we take on the import and export responsibilities for a shipment, including customs clearance, taxation, regulatory requirements and trade documentation, so you can trade without setting up your own local entity.

Do I need an Indian company to import into India?

Not in every case. The right structure depends on your products, the transaction and your commercial model. Tell us about your plans and we will help you work out the right import model before your first shipment.

Where are your offices and warehouses?

Our corporate office is in Hyderabad, and we operate in Hyderabad, Bengaluru, Visakhapatnam, Pune, Gurugram, Chennai and Coimbatore. The Contact page shows every address on the map.

Which industries do you work with?

We support technology and electronics, automotive, industrial and engineering, and consumer products businesses.

How do I get a quote?

Send us your requirement through the contact form with as much detail as you can: what you need to move, store or clear, where, and how often. Our team will come back to you with the next steps.

Can you handle returns and retired IT equipment?

Yes. We manage returns, repairs and reverse logistics, and we offer secure IT asset disposition, from collection and data erasure to refurbishment, recycling and final disposition.

How do I apply for a job at ZenXL?

See our Careers page for current openings. Open a position and click Apply to send us your details and CV.

CONTACT SUPPORT

Still Need Help?

Send us a message and our team will get back to you. You can also email us at sales@zenxl.in.

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