Reverse Logistics Service
Reverse Logistics refers to the functions related to returning products and materials from the end user through the supply chain to sellers, suppliers, or manufacturers. For retailers, reverse logistics or return logistics means when a customer returns a product for any specific reason to the store or retailer. Reverse Logistics Management is as important as having supply chain management due to increasing competition in the e-commerce industry. The reverse logistics process might vary for every business.
ZeNXL Logistics is one of the best reverse logistics companies in India that provides reverse logistics services in India. The benefit of reverse logistics management is to improve your warehouse’s profitability; if the process is done correctly. Reverse logistics could help boost your company’s image, increasing your customer base and ultimately boosting net income. Even though customers are returning purchased items to your facility, there is still an opportunity on your end to turn it around and make it beneficial for your business. ZeNXL Logistics, a reverse logistics service provider can simply track returns and flow of the products. We give credit via the accounting system and update every characteristic of the customer record with the use of a warehouse management system.
Benefits of Reverse Logistics Process
The return process is a very necessary part of selling products. Customers hope to be able to return something due to any reason.
- Improved Customer Relations
- Improved Brand Image
- Increased Product Life Cycle
- Reduced Business Risk
- Increase Market Penetration
- Higher Profits
Technology Used in Reverse Logistics Process
There are several technology solutions that can help to manage reverse logistics service.
- Warehouse Management System (WMS): A warehouse management system is a data tool to manage your warehouse’s operations including reverse logistics.
- Mobile Carts: Mobile powered carts can increase the receiving accuracy of returned products and boost worker productivity.
- Bar Codes: Using bar codes can help you track items at every step in the supply chain, giving customers and your managers more visibility into returns.
Important Role of Contract Logistics in the E-commerce Industry
There are lots of benefits to working with a contract logistics provider for e-commerce shipping solutions. For example, our contract logistics company makes use of our experience & capabilities to conclude lower rates with carriers than small or medium size businesses can get on their own.
We also provide so many value-added services that will help you to reduce overall shipping costs, such as consolidation, label printing, and packaging design. As a bonus, our contract logistics service company offers a high quantity of discounts to help you save more over time. You’ll have access to experts.
If you don’t have your logistics expert team, it is best to connect with ZeNXL Logistics which is the best reverse logistics company in India. We know how to handle everything from one item to other items.